Overview
Welcome to Simple MFA
Customers
—
with a local credential
MFA Enrolled
—
Failures (24h)
—
failed login attempts
Storefront script
Checking…The Simple MFA script must be installed on your storefront for the login flow to work.
Secure login page
The native BigCommerce login form must be replaced to prevent customers bypassing Simple MFA — including when JavaScript is disabled.
- 1In BigCommerce, go to Storefront → My Themes, find your active theme, and click Advanced → Edit Theme Files.
- 2Open templates → pages → auth → login.html in the file tree.
- 3Replace all content in the file with the snippet below and click Save.
Step 4 — base.html customer ID
Checking…In templates/layout/base.html, paste this line anywhere inside the <head> tag. This makes the logged-in customer ID available to the script without an extra API call.
{{#if customer}}<script>window.__smfaCustomerId={{customer.id}};</script>{{/if}}Manage
Customers
Search, filter, and manage customer credentials and MFA enrollment.
View customers →Auth Log
Review recent login attempts, failures, blocked IPs, and flagged activity.
View auth log →Settings
Configure password policy, branding, and rate limiting for your store.
Open settings →Need help?
Our support team is available to help with setup, configuration, and troubleshooting.